Email Customer Support for repair, warranty and maintenance of Curtis products:
Download the Sales Terms and Conditions: T&C (PDF)
Download the Warranty Agreement: WA (PDF)
Download the Warranty Return Form: Warranty Returns (PDF)
Curtis warrants that the products sold to Customer by Curtis will be free from defect in materials and workmanship for a period of twenty-four (24) months of single shift or 4000 hours of operation, from the date of manufacture of the product, subject to the terms and conditions in this Limited Warranty, except with respect to Curtis/Albright products for which the length of the warranty period is fourteen (14) months from the date of manufacture.
Curtis customers can count on the companys extensive worldwide service structure to provide the highest level of customer support and technical assistance.
In Europe and Asia, Curtis controllers are serviced directly at local Curtis sales and repair centers. In North America, in-warranty controllers are serviced at the Curtis California design center.
Curtis Instruments, Inc. is an ISO 9001:2008 registered company. Curtis facilities at Mt. Kisco, NY; Livermore, CA; Suzhou, China; Northampton, England; Sofia, Bulgaria; Stenkullen, Sweden; Carolina, Puerto Rico; and Biberist, Switzerland, are under the surveillance of Lloyds, BSI, AEA and SQS Registrars, as conforming to the qualifying benchmarks for accreditation to ANSI-RAB, UKAS, SAS and RvA international quality management systems.
Curtis products are fully programmable and designed for maximum application flexibility. In cases where the present product offering does not fully meet specifications, or when OEMs require special customization, Curtis product development can meet the challenge. Contact your Curtis representative to discuss your specific projects.